FAQs

What should we wear? For group portraits, we recommend that everyone dress in
the same colors. For example, you might all wear white shirts and khaki pants. Long
sleeves are the most flattering, and clothes with simple timeless designs are the best.
Keeping it simple will allow the focus to be on the subjects, and not what they are
wearing. Avoid any loud colors or busy patterns. Its usually NOT a good idea to try a
new hairstyle on the day of your portrait. Keep it simple; stick to what you know; and
we'll take care of the rest.

How many outfit changes are we allowed? As many as your session has time
for. We'll do our part to keep the shoot moving at a timely pace, so the more prepared
you are the better.

Should I bring anything with me? Yes! If you have children or pets is a TERRIFIC
idea to bring along any favorite toys or snacks. Picture day is a perfect opportunity to
capture them with a beloved toy. With children and pets (or furry children as we like
to call them) portraits require a little extra finesse. We will take frequent short breaks
to take a moment to play or have a snack as needed. This is a necessity to keep us all
sane and happy.  

Is there a limit on how many people per session? Absolutely NOT! You are
encouraged to bring in the whole family. Large group portraits are a treasure to have,
and oftentimes the only ones you see are only taken at weddings. We want to capture
your life, and nothing beats a big formal picture of your whole family. One thing to
keep in mind with large groups: it takes a little more time to arrange and shoot. For
groups larger than 10 people, I recommend booking a separate session solely for group
pictures and then adding additional hour sessions for individual family photos.

What if my session runs long? For portrait sessions, two hours are included in
the session fee. For weddings, the time depends upon your package. In either case,
additional hours can be purchased.

When is payment due?  For Portraits and Non-wedding Events: Your session fee is
due at the time of booking. Cancellations at least two weeks prior to your session will
be fully refunded. Cancellations less than two weeks before your session will be
partially refunded. Cancellations less than 48 hours before your session and No- shows
will not be refunded.

For weddings: 50% of your package total is due at the time of booking. The remaining
balance is due at the time of service. Cancellations 30 days prior to the event date will
be fully refunded. Cancellations more than 14 days prior to the event will be partially
refunded. All deposits will be forfeited on cancellations less than 14 days prior to the
event.

How soon will we see the online proofs? Turnaround time is typically 2 weeks.

Still have questions? Ask us now!